This Contract for Graphic/Web Design is made effective as of the date of this order by and between you ("Client Initial") of client Address, client City, client State client postal code, and Druh Media & Consulting Services ("Druh Media") of Memphis, TN. Whereas Druh Media & Consulting Services is engaged in the business of providing services relating to graphic/web design and whereas the client is interested in availing such service of the Designer. In furtherance to the above, the client Initial hereby agrees to and does hereby engage the services of Druh Media & Consulting Services, and Druh Media hereby accepts the engagement to design and to do the work hereinafter specified by client initial in connection with the project.

 

DESCRIPTION OF SERVICES. 
Beginning on the date of this signed document, Druh Media & Consulting Services will provide to Client Initial the following graphic design services (collectively, the "Services"):


Druh Media & Consulting Services will communicate in a discussion with the owner the overall vision of the business and the basic designs or ideas the client has regarding the business logo and brand. After the initial discussion, Druh Media will prepare a proposal with a design
option for the client to review. The client is allowed up to three revisions of a Logo and or design. After the third revision, each additional revision is $35 per change. After the client has selected one of the proposed designs Druh Media will be responsible for completing additional research to further develop the chosen idea and completion of the remainder of the client's project. The client will be given the right to a final say on all colors, fonts, text, and images used in the final design. There are absolutely NO refunds on any design work that has been started on or issued out --IMPORTANT-- ANY PERSON PURSUING TO GET A REFUND OR PROCEED WITH THE PROCESS OF OBTAINING A REFUND AFTER WORK HAS BEEN STARTED ON OR ISSUED OUT WILL HAVE THIS CONTRACT VOIDED AND ALL SERVICES ORIGINALLY APPLIED FOR WILL NOT BE OBLIGATED TO BE COMPLETED UNLESS OTHERWISE STATED BY THE COMPANY OWNER REQUEST.

*** All items needed for all projects must be provided no later than 30 days from the date of the initial order form. und being available. ***

At any point in time if the client decides they no longer want the package they have purchased they are welcome to decline further services but no refund will be issued and the contract will be void, once a client has agreed to not continue services rather it be verbally or in writing.

 

TIME FRAME TO OBTAIN MATERIALS.
If you are not able to fulfill this we highly recommend that you wait until you are 100% ready to proceed with ordering any products from this company.
The client has a time frame of obtaining materials for the project and/or service requested. If all materials needed for the project and/or design is not provided to Druh Media 30 days following the initial date of the signed agreement the contract is subject to one of the following:

1. Termination with no obligation of refund or services rendered.
2. Standard turnaround time restarts from the time all material is confirmed to be received by the designer.
3. Special instructions or permissions that must be approved and documented by the designer to be valid.

 

TURNAROUND TIME.
Turnaround time can vary depending on the project and/or design requested, the complexity of the design if all items needed are given to the designer, and the workload at the time of ordering. There are NO DEFINITE turnaround times UNLESS A RUSH is placed and paid for. The Rush on different services vary depending on what is being rushed and if all materials were provided in a timely manner. Rush times on big packages
start from the date all materials are given to the designer from the client. 

Turnaround
Times on individual services start from the date all materials are obtained from the client to the designer as well. ALL TURNAROUND TIMES ARE SUBJECT TO CHANGE AND OR BE DELAYED DEPENDING ON THE DESIGNER AND MATERIALS OBTAINED FROM THE CLIENT AND COMPLEXITY OF DESIGN SERVICES REQUESTED. THERE ARE ABSOLUTELY NO REFUNDS ON ANY RUSH FEES ON ANY SERVICES. 

 

ONLINE WEBSITE BUILDING SERVICES AND TERMS.
Websites are built completely from scratch from www.wix.com, shopify.com, weebly.com, and etc. We DO NOT include domain cost or hosting cost in the initial price of any package we offer. Domain and hosting service will be purchased following the completion of the website build by the client the website is built for. This cost comes at the expense of the client the site is built for. There are no refunds on websites that have been started on and in process of construction. The client has the ability to provide their own images for banners, blogs, backgrounds and other visually appealing areas of the website but if they do not have their own images Druh Media can use royalty-free stock photography at an additional cost as a placeholder until said client can provide images of their own. At that time the client will be shown how to change such areas and are free to do as they please once the site is released to them. Following the launching of the site, the client is encouraged to send site edits in ONE email to be revised by the design team. Once those changes are complete a representative will schedule a time and date to walk through the site and explain how to function and operate their account and website. Changes in the site must not exceed 50% of overall site construction, if so, said client will be charged a refacing fee upwards of $200-$300 depending on the extreme of the changes. No site login credentials will be released to the client until the account is paid in full. Once paid the login information will be sent view email.

 

PAYMENT.
Some payments are made by the invoice. Client(s) have 14 days to pay the invoice. On the 15th day, the invoice will be billed 10% interest fee (late fee). There will be exceptions.

 

Client Initial agrees to pay Druh Media as follows: We require all projects to be paid upfront before any work is begun. If your order is $500 or less, we require the full amount due to be paid. If your order totals over $500 you are required to make a deposit of at least half of your order total to begin work on your order, once work are complete your remaining balance HAS TO BE PAID IN FULL BEFORE RECEIVING THE REST OF YOUR ORDER. --IMPORTANT-- IF REFUND PROCEDURE IS PURSUED BY CLIENT ONCE WORK HAS BEEN STARTED ON OR ISSUED OUT THIS CONTRACT IS THERE IN CONSIDERED VOID AND ALL SERVICES ARE NOT OBLIGATED TO BE COMPLETED UNLESS OTHERWISE DETERMINED BY DRUH MEDIA.

Full payment or deposit must be paid within 24 hours of receipt of the invoice or the project is subject to cancellation. All remaining unpaid balances will be due within 24 hours of your final approval of the design concept. Once the final payment is made, the project will be finalized and all files will be sent to you. Druh Media does not provide refunds for any services unless agreed upon. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made to Druh Media, the project will begin in the time frame given to the client. It is advised that you give the project ample time for completion for these reasons: revisions may be needed, it may be a peak in the orders received and prior work received may take longer than expected. I provide a suitable time frame, however, there may be an additional business day or two needed before I can begin if it is a busy time. If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in the queue, payments already received by Druh Media will not be refunded in order to offset the loss of business. If partial work has already been received by the client and they choose to cancel, the partial or full payment that has been paid will not be refunded. Ownership of all artwork, layouts, and development will remain the property of Druh Media & Consulting Services and remaining work will not be sent to the client for their ownership. If the project is in its final stage, ownership will be transferred to the client after full payment is received. The only reason any monies will be refunded in the event Druh Media is unable to complete the project for personal reasons or illness. In addition to any other right or remedy provided by law, if Client Initial fails to pay for the Services when due, Druh Media has the option to treat such failure to pay as a material breach of this Contract and may cancel this Contract and/or seek legal remedies. 

 

NO REFUNDS ARE GIVEN ON ANY SERVICES ONCE WORK ON A CLIENT. PROJECT IS REVIEWED AND THE PROCESS IS IN PROGRESSION. ONCE IN PROGRESSION IF CLIENT PROCEEDS AT any time DURING THIS CREATION OF THEIR SERVICE TRY TO PROCESS A REFUND OR RETURN OF FUNDS THIS CONTRACT IS CONSIDERED VOID AND SERVICES ARE NO LONGER OBLIGATED TO BE COMPLETED UNLESS OTHERWISE DETERMINED BY DRUH MEDIA.

 

ADDITIONAL EDITING AND CHANGES.

Any requested changes to the description of services stated above shall constitute additional editing and may incur additional charges or fees as deemed necessary by Druh Media. All additional changes must be submitted and approved by both parties in writing by approved Contract Change form. Turnaround time on all changes and alterations can vary depending on the complexity of the design and the workload at the time of the request. There is NO STANDARD TURNAROUND TIME ON ANY REVISIONS.

 

TERM.
TERMINATION OF CONTRACT IS DECIDED UPON COMPLETION OF SERVICES OR IF REFUND PROCEDURE IS PURSUED AT ANY TIME DURING THE CREATION OF THE PROJECT ONCE WORK HAS BEEN starting ON OR ISSUED OUT. AT THAT POINT THIS CONTRACT WILL BE VOID AND TERMINATED AND FURTHER WORK AND OR SERVICES IS NOT OBLIGATED TO BE COMPLETED UNLESS OTHERWISE DETERMINED BY DRUH MEDIA.

 

WORK PRODUCT OWNERSHIP.
Any copyrightable works, ideas, discoveries, inventions, patents, products, or other information (collectively the "Work Product") developed in whole or in part by Druh Media in connection with the Services will be the exclusive property of Client Initial. Upon request, Druh Media will execute all documents necessary to confirm or perfect the exclusive ownership of Client Initial to the Work Product. PSD/Ai Files are never released unless a fee is paid (+$75 for each raw file). To obtain this file please email info@druhmedia.com for this request and price to obtain the PSD session of the designs.

 

REPRODUCTION OF PRODUCT. 
Upon successful completion of all compensation terms and outstanding balances owed to Graphic Designer, Service Recipient is granted full and unlimited reproduction rights to the Project. Graphic Designer retains the right to reproduce the Project in any form for marketing, future publications, competitions or other promotional uses. Graphic Designer shall at no time reproduce the Project for use in commercial means or for-profit use. Service Recipient may not reproduce or otherwise use design mock-ups, drafts, sketches, etc. created by the designer during work on the Project but not included in the final version of the Project. Such artwork belongs solely to Graphic Designer who may use it at his own discretion.

 

CONFIDENTIALITY. 
Druh Media and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for the personal benefit of Druh Media, or divulge, disclose, or communicate in any
manner, any information that is proprietary to Client Initial. Druh Media and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract. Upon termination of this Contract, Druh Media will return to Client Initial all records, notes, documentation and other items that were used, created, or controlled by Druh Media during the term of this Contract.

 

WARRANTY. 
Druh Media shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standards in Druh Media's community and region and will provide a standard of care equal to, or superior to, care used by graphic designers similar to Druh Media on similar projects.

 

DEFAULT. 
The occurrence of any of the following shall constitute a material default
under this Contract:

• The failure to make a required payment when due.
1. The insolvency or bankruptcy of either party.
• The subjection of any of either party's property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.
1. The failure to make available or deliver the Services in the time and manner provided for in this Contract. REMEDIES. In addition to any and all other rights, a party may have available according to law, if a party defaults by failing to substantially perform any provision, term or condition of this Contract (including without limitation the failure to make a monetary payment when due), the other party may terminate the Contract by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 5 days from the effective date of such notice to cure the default(s). Unless waived by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Contract.

 

FORCE MAJEURE. 
If the performance of this Contract or any obligation under this
Contract is prevented, restricted, or interfered with by causes beyond either party's reasonable control ("Force Majeure"), and if the party unable to carry out its obligations gives the other party prompt written notice of such an event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages, or other labor disputes, or supplier failures. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of nonperformance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable
control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.

 

ARBITRATION. 
Any controversies or disputes arising out of or relating to this Contract
shall be resolved by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association. The parties shall select a mutually acceptable arbitrator knowledgeable about issues relating to the subject matter of this Contract. In the event the parties are unable to agree to such a selection, each party will select an arbitrator and the two arbitrators, in turn, shall select a third arbitrator, all three of whom shall preside jointly over the matter. The arbitration shall take place at a location that is reasonably centrally located between the parties or otherwise mutually agreed upon by the parties. All documents, materials, and information in the possession of each party that are in any way relevant to the dispute shall be made available to the other party for review and copying no later than 30 days after the notice of arbitration is served. The arbitrator(s) shall not have the authority to modify any provision of this Contract or to award punitive damages. The arbitrator(s) shall have the power to issue mandatory orders and restraint orders in connection with the arbitration. The decision rendered by the arbitrator(s) shall be final and binding on the parties, and judgment may be entered in conformity with the decision in any court having jurisdiction. The agreement to arbitration shall be specifically enforceable under the prevailing arbitration law. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under this Contract.

 

ENTIRE AGREEMENT. 
This Contract contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement, whether oral or written concerning the subject matter of this Contract. This Contract supersedes any prior written or oral agreements between the parties.

 

SEVERABILITY. 
If any provision of this Contract will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Contract is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.

AMENDMENT. 
This Contract may be modified or amended in writing if the writing is signed by the party obligated under the amendment.

 

GOVERNING LAW. 
This Contract shall be construed in accordance with the laws of the State of ALL STATES.

 

NOTICE. 
Any notice or communication required or permitted under this Contract shall be sufficiently given if delivered in person or by certified mail, return receipt requested, to the address set forth in the opening paragraph or to such other address as one party may have furnished to the other in writing.

 

WAIVER OF CONTRACTUAL RIGHT. 
The failure of either party to enforce any provision of this Contract shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Contract.

 

ASSIGNMENT. 
Neither party may assign or transfer this Contract without the prior
written consent of the non-assigning party, which approval shall not be unreasonably withheld.

SIGNATORIES. 
This Agreement shall be signed on behalf of Client Initial by CLIENT SIGNATURE, TITLE and on behalf of Druh Media, Owner and effective as of the date first above written.

 

© 2020 Druh Media & Consulting Services. All rights reserved.